Support
Help with an app
Everything else
Email is the way to reach us, and we read every message.
What to include
A few details let us help you on the first reply instead of the third:
- the app’s name and version — you can find the version in the app’s settings or “About” screen, or on its App Store or Google Play page;
- your device model and its iOS, iPadOS or Android version;
- what you were trying to do, what you expected, and what happened instead;
- the steps that make it happen again, if you know them;
- a screenshot or a short screen recording, if it helps to show the problem.
Please do not send passwords, payment card numbers or other sensitive information. We will never ask you for them.
Your data
Questions about your personal data, or requests to see or delete it, go to privacy@stillbyte.dev. What each app collects, and how to delete it, is described in our privacy policy.
Purchases and refunds
Purchases in the App Store are processed by Apple, and refunds for them are requested from Apple. Purchases on Google Play are processed by Google; you can request a refund through Google Play. If you are not sure where to go, write to us and we will point you the right way.
Our apps
Our first apps have not been released yet. Once they are, this page will list them, with answers to common questions and any known issues.