Textbound support
Quick answers
Textbound keeps asking for Full Disk Access
Open System Settings › Privacy & Security › Full Disk Access and turn on Textbound. If it isn’t in the list, drag Textbound from Applications into the list. If macOS offers to quit and reopen Textbound, choose that.
A conversation from my iPhone is missing
Your Mac only has the messages that are on it. Turn on Messages in iCloud on both devices (on the Mac: Messages › Settings › iMessage › Enable Messages in iCloud), wait for it to sync, then choose File › Reload Messages (⌘R).
A photo says “not on this Mac”
With Optimize Storage on, Messages keeps some older attachments only in iCloud. Open the conversation in Messages and scroll to the photo so it downloads, then export again.
Names show as phone numbers
Textbound uses the names in Contacts. Add the person to Contacts, or make sure Contacts syncs on this Mac, then choose File › Reload Messages.
How do I check an export?
On the Mac the export was made on, choose File › Verify an Export… (⇧⌘V) or drop the PDF on the window. Textbound makes the export again from Messages and compares every page.
More help on textbound.stillbyte.dev/support.
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