How to send a screenshot from your Mac without giving away personal details

Updated

Also in: Español · Português

Press ⇧⌘4 and drag over the part of the screen you need, click the thumbnail that appears, cover anything private with a filled box in Markup, then drag the image into your e-mail or chat. Before you send, look for what people miss: e-mail addresses, phone and card numbers, a name in a tab, a notification in the corner. If you’re reporting a problem, add a line on what went wrong; dictating it is quicker than typing.

With the tools built into macOS

  1. Press ⇧⌘4 and drag over the area. For a single window, press ⇧⌘4, then Space, then click the window.
  2. Click the thumbnail that appears in the corner of the screen to open it in Markup.
  3. Choose the shapes tool, draw a rectangle over each private detail and set its fill to black.
  4. Click Done, then drag the thumbnail into Mail, Messages or a support form. To paste instead, take the screenshot with ⌃⇧⌘4, which copies it, and press ⌘V in the message.

Watch out for two things. Blur isn’t a safe cover for text: short words and numbers can sometimes be read back through it. And save the covered image as PNG or JPEG, not PDF, where the box can stay a separate shape that someone could move.

What people forget to hide

Let SimpleShot find what to hide

Explain it by voice

A screenshot shows where the problem is; your message has to say what you did and what you expected. Saying that out loud takes a few seconds.

Writing to a company in another language? Type or dictate the message in yours, select it and choose Translate and Replace with Kalila from the Services menu: Kalila swaps it for the translation on the Mac, and the original never goes to an online translator.

Questions

Can someone remove a black box from a screenshot?

Not from a PNG or JPEG where the box was drawn onto the image: the pixels underneath are gone. They can from a PDF or an editable file where the box is still a separate shape, so export a flat image.

Is blurring enough to hide a password or a number?

No. Blur and pixelation can sometimes be reversed on short text. Use a solid box for anything secret, and save blur for faces in the background or a cluttered desktop.

Does a Mac screenshot contain hidden information?

Very little: the image size and the fact that it’s a screenshot. It doesn’t record where you were. The file name shows the date and time, so rename it if that matters.

How do I send a screenshot by e-mail on a Mac?

Drag the thumbnail, or the file from the desktop, into a new message in Mail. Or open the screenshot, click the Share button and choose Mail.